Legal
Legal & privacy center
Everything governing your relationship with Nice Technologies, in one place. If you are running a procurement review, start with the Data Processing Addendum and — for a school district — the Student Data Privacy commitments.
Terms of Service
What governs use of the website and platform: accounts, data ownership, intellectual property, fees, liability, indemnities and disputes.
Privacy Policy
What information we handle, why, how long we keep it, who we share it with, and your rights. Includes the controller / processor split.
Data Processing Addendum
Our processor obligations: instructions, security measures, sub-processing, breach notification within 72 hours, audits, deletion.
Student Data Privacy
Our FERPA posture, what the parent app does and does not show, the agreements we will sign, and what we will never do with student data.
Acceptable Use Policy
What you and your users must not do, the stricter rules for rider and student data, security research, and what happens on breach.
Sub-processors
Every third party that may touch customer data, with 30 days' notice before any change and a right to object.
Accessibility Statement
Our WCAG 2.2 AA target, what is in place today, known limitations, and how to report a barrier.
Support
Not a legal document, but the page most people actually want: who to contact, response targets, and where parents and drivers should go instead.
For procurement teams
Send us your paperwork.
We would rather review your agreement than ask you to accept ours. We will sign a district or state student data privacy agreement, including one your district customer requires of you, an NDPA exhibit with state addenda, or your own DPA — and where there is a term we cannot meet, we will tell you which and why rather than sign and hope.
- Breach notice within 72 hours, with what we know and what we are doing.
- No sale of personal information, and no targeted advertising — ever, on any tier.
- Student data excluded from our aggregated-data rights, in writing.
- Full export any time, and deletion confirmed in writing on request.
- US-only data residency. No international transfers.